FAQ

Below you will find our most frequently asked questions. If you have a question that isn’t featured below please contact us and we will be happy to answer.

 

Question: I am interested in having a party/home decorated by your company, what do I need to do?

Answer: Please contact us through the ‘contact us’ page and give as much detail as possible including colours and venue destination and date, call on the telephone numbers stated or send an email using the ‘email us’ link ot directly to info@balloony.biz.

 

Question: Do you deliver balloons?

Answer: Yes within a 25 Mile radius of Pype Hayes, Birmingham, B24.

 

Question: What color balloons / ribbons do you have?

Answer: Please click here to view color charts.

 

Question: Would you consider discount for charity/fundraising events?

Answer: Yes we try to help organisations and charity/fundraising events.

 

Question: How much notice do you need for an order?

Answer: If it is a planned event then to avoid disappointment please call as soon as possible to secure your date. If it is unplanned we need a weeks notice for us to ensure that we can order in your items, if it is regular balloons then we may have the stock readily available and could possibly need less notice but please contact us as soon as possible.

 

Question: How long will helium balloons float?

Answer: This depends on many things (size, thickness, material of the balloon) but the standard 11” round balloon, these will float for 12-16 hours on average. This does not mean that the balloon will look it’s best for all this time as it will start to deflate as time passes and won’t look as shiny and effective. Do-it-yourself decorations tend to deflate quicker as a professional has been trained to get the most from the balloons they use.
We can also use a chemical that is put inside the balloon which will then keep the balloons looking at their best for a much longer for very special events.

 

Question: How long do foil balloons last?

Answer: They will last much longer maybe even up to 6-7 days before deflating fully, although like the other balloons they will start to deflate as time passes.

 

Question: How do I pay for an order?

Answer: Once you have contacted us and we reply with a quote. You then accept and we will send you an order acknowledgement with payment details at the bottom, a small deposit will secure your date and the balance should be paid 3 weeks prior to the event. This can be done by BACS (bank transfer) or cheque.

 

Question: How big are the number foils?

Answer: They are around 40” tall so please make sure you have sufficient space at your venue to allow for them.

Contact Us

Balloony
1102 Chester Road
Erdington
Birmingham
B24 0SA

M: 07725 842844

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